Yesterday, Lululemon shut down their Vancouver office locations after one employee tested positive for COVID – 19 and mandated work from home for their office employees. Today Lululemon has taken a further step and sent the following email to customers, informing of new reduced hours in all North American stores.

This measure helps Lululemon mitigate some of the economic burdens of employee hours during drastically reduced shopper habits as we all self isolate and tighten our wallets during the inevitable recession. This action keeps Lululemon in business during a very scary economically challenging time. Those shift hours saved will likely provide for the Global Relief Pay Plan, depending on how the next few days play out for closures. Look to Italy and Spain as examples. Expect these decisions from companies in all sectors rolling out over the next few days and weeks. ??

Lululemon COVID – 19 Closures

  
To our guests,

I am writing to share an update on behalf of all of us at lululemon as we manage COVID-19.

As we all know, the events of the past days and weeks have been unprecedented, and our teams continue to monitor and navigate this rapidly changing situation with the rest of the world.

At lululemon, we care deeply about doing what we can to keep our people and communities well—we are grounded in this intention, which makes difficult choices a little easier to make.

To help our people and communities through this difficult time, we will limit the hours of operation for lululemon stores in North America, beginning on Monday, March 16. We’ll be open from 12pm to 6pm each day to serve our guests.

Taking care of our people is incredibly important to all of us at lululemon, and I want you to know that our employees will receive pay for all hours they have been scheduled to work. We also have a Global Relief Pay plan in place to help anyone among us who is battling this virus, needs time to self-quarantine, or finds their lives disrupted during this unusual time in our lives.

Effective immediately, we will also suspend store-based events and gatherings, such as yoga classes and run clubs. In case you don’t feel comfortable shopping in stores, our website and mobile app remain fully available.

Please take care of yourself and your family, and we will come out of this stronger than ever, together.

Celeste Burgoyne
EVP Americas + Global Guest Innovation 
Lululemon COVID - 19 Closures
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