Lululemon has issued a press release to media yesterday stating that continued complaints of sheer yoga pants is caused by customers who are wearing pants  that are too small. Here is the statement:

Retailer Lululemon Athletica Inc. says customers could still be sporting see-through Luon yoga pants because they’re buying sizes that are too small for them.

The Vancouver-based company said Wednesday there are still “a few negative comments” circulating on the Internet from shoppers who it believes are buying the wrong size.

The problem may be that “guests don’t have the benefit of doing an in-store fit session with one of our educators to make sure the fit is right for them,” the company said in a Frequently Asked Questions section of its website.

“The majority of feedback about the return of our black luon bottoms has been positive,” it noted.



I find this statement completely idiotic, disgusting and unprofessional and I really truly feel Lululemon needs a new media management team that can effectively communicate publicly without insulting and alienating their entire customer base.  What exactly is the point of a press release like this one other than to excuse themselves to their shareholders and in effect, kissing away their loyal customers? 

Lululemon pants, before the recall and before the quality issues (approximately a year and a half ago) where not sheer no matter what size you put on. The sign of too small luon used to simply be shinnyness. THAT was the sign that your pants where too small (read the Lululemon Blog Post here about determining fit). At some point, lululemon decided to change their signature luon (nylon, lycra blend) to include polyester (anywhere from 52% polyester to 97% polyester), and they made the fabric blends thinner and thinner with less compression. As a result, when this new material is stretched or light in color, it becomes extremely sheer. This is why the pants are sheer, not because the customers don’t know what size they are. Choosing a size up in pants *may* help make them become slightly more opaque (only slightly), but that is at the risk of functional fit for exercise purposes. Your pants will be slightly more opaque, but then they fall down while you are exercising in them. Also, suggesting your customer base needs to size up in luon bottoms has now sized out all of your size 10 and 12 customers. You know, the people with athletic bodies that work out all the time????

Another issue with this new line of BS I’m having, is that it’s become obvious that store educators have been coached on speaking with customers (guests) and are now repeating scripts along the lines of ‘Oh my gosh, we just learned about ‘true fit’ the other day and I learned that although my ‘preferred size’ is a size 8, according to our measurements my ‘true size’ is  a size 10′ This script, or some version of it has been repeated over and over and over again to customers. All you need to do to hear it is stand in the vicinity of the pants wall and someone will approach you with this helpful little tip. It’s so disingenuous it makes me want to hurl every time I hear it, or hear a reader mention this type of an encounter. Basically, you can wear pants that fit and have them be sheer, or pants that are too big that you can’t work out in but they will be opaque. You can no longer have it both ways. 

And now, the comments section of every news article on this story has these disgusting quips from people that do not wear the brand, and who are not shareholders. Lululemon, why would you put your customers in this position? We’ve been made to feel embarrassed already by wearing sheer pants, and now you are embarrassing us again by blaming us for the sheerness in the pants you have created defectively. I just don’t understand why Lululemon is blaming the customer when there has very clearly been a change in quality of luon, resulting in sheerness among other quality issues. The luon now is NOT the same fabric it once was. Your longtime employees know this. I have heard it in hushed whispers from almost every single store I’ve been in in the last year. 

This guy is the winner for biggest douche prize

Related Articles:

Lululemon Blames Customer Sizing Issues For See Through Yoga Pants

Lululemon Blames See Through Pants on Customer Sizing

Our Pants Aren’t See-Through, You Are Wearing The Wrong Size

This is what adding polyester to your signature luon does. 

Follow:
Share:

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

About The Sweat Edit

The Sweat Edit is the girlfriend’s guide! Exploring the modern, feminine and sometimes superficial.

The Sweat Edit is a lifestyle and shopping blog dedicated to snitching out the best of Beauty, Fashion & Style, Health & Wellness, and Fitness trends. Your source for the best shopping recommendations. Grab your coffee, tea, protein smoothie or wine and come crowdsource with us!

Privacy Policy

Best Of The 2018 Nordstrom Anniversary Sale

Found My Friend Sweater
Found My Friend Sweater
Found My Friend Sweater
Sweaty Betty Rhythm Sweatpants
Zella Luxury Bomber Jacket
Active Icons Tights ADIDAS
Mackage Down Jacket Plaid
Mackage Down Jacket
Cotton Blend Knit Blazer
Plaid Double Breasted Wool Blazer FRAME
Lola Reversible Twist Sweater REBECCA MINKOFF
Lace Trim Satin Camisole BP.
Gotham II Down Parka
Brandon Fleece Jacket THREAD & SUPPLY 2018 Nordstrom Anniversary Sale
J.Crew Dover Blazer Pink
Rails Hunter Plaid Shirt
apothecary Oribe Magic Styling Set
The Elite Smoke Complexion Set ARTIS
Sunday Riley Triple Threat Set 2018 Nordstrom Anniversary Sale
Spanx Camo Faux Leather Legging
Flat Wool Knit Collar Coat MACKAGE 2018 Nordstrom Anniversary Sale
Eldgridge Over The Knee Boot Stuart Weitzman
Free People January Tee
Hunter Plaid Shirt Rails
Brimham Hybrid Jacket BARBOUR, 2018
CozyChic Lite® Circle Cardigan BAREFOOT DREAMS® 2018 Nordstrom Anniversary Sale
Cozy Chic Light Barefoot Dreams Cardigan
Double Face Wool Leather Belted Coat Mackage Nordstrom Anniversary Sale Meghan Markle
The Elite Smoke Complexion Set ARTIS
Charlotte Tilbury Supermodel
Belted Cashmere Kimono HALOGEN®
pleat Sleeve Polka Dot Blouse CECE White
Pleat Sleeve Polka Dot Blouse CECE
Plush Fleece Zip Front Hoodie VINCE
Off Shore Cable Knit Sweater BILLABONG
The Looker Frayed Ankle Skinny Jeans MOTHER
Cashmere Ombré Stripe Mock Neck Sweater VINCE
Nordstrom Cashmere Crewneck Pullover
Button Hem Baby Boot Jeans VERONICA BEARD
Mercer Leopard Print Jacket VERONICA BEARD
Halogen V-Neck Tunic Tee Green
Halogen V-Neck Tunic Tee White
Halogen V-Neck Tunic Tee Black
Cotton Utility Jacket CASLON®
Halogen® WIDE CUFF TURTLENECK CASHMERE SWEATER , white
HALOGEN® WIDE CUFF TURTLENECK CASHMERE SWEATER , Black
Wide Cuff Turtleneck Cashmere Sweater HALOGEN®
Ruffle Twill Coat KENSIE
Ruffle Neck Sweater HALOGEN®
Hooded Leather Moto Jacket CASLON®
Maurine Bootie SAM EDELMAN
Pointy Toe Mule AGL
Jordan Ripped Crop Bootcut Jeans L’AGENCE
Travel Lip Maestro Set GIORGIO ARMANI
Garden Fleur Chiffon Blouson Dress VINCE CAMUTO
Volupté Tint-in-Balm Kiss Set YVES SAINT LAURENT
CHANEL ROUGE COCO CORAL SET
Mix Print Top HINGE
Haddie Faux Suede Moto Jacket KUT FROM THE KLOTH Grey
Haddie Faux Suede Moto Jacket KUT FROM THE KLOTH Red
Twist Peplum Hem Top TOPSHOP
Zip Detail Leggings ALEXANDER WANG
Smoking Slipper AGL Red
Smoking Slipper AGL Black
Hesla Pump MARC FISHER LTD
Vince Camuto Sleeveless V Neck Top
Skalett Pump TED BAKER LONDON
Yizelda Lace Shoulder Sweater TED BAKER LONDON Grey
yizelda Lace Shoulder Sweater TED BAKER LONDON Pink
Yizelda Lace Shoulder Sweater TED BAKER LONDON Green
Tab Over Cotton Utility Pants NORDSTROM SIGNATURE
Ted Baker London Adjustable Handle Leather Tote Floral Print
Ted Baker London Adjustable Handle Leather Tote
Ruffle Neck Blouse VINCE CAMUTO
Embroidered Swiss Dot Panel Sweatshirt VINCE CAMUTO
Rivera Flat SAM EDELMAN
Button Neck Tee CASLON®
Ribbed Trim Short Sleeve Hoodie VINCE CAMUTO
Tiered Ruffle Sleeve Garden Floral Top VINCE CAMUTO
Tiered Ruffle Sleeve Garden Floral Top VINCE CAMUTO
Frame Pleated Peplum Blouse
Marsden Flat Thong Sandal TORY BURCH White
Marsden Flat Thong Sandal TORY BURCH Tan
Marsden Flat Thong Sandal TORY BURCH
Colorblock Fit & Flare Sweater Dress VINCE CAMUTO
Careeta Pump Vince Camuto
Sam Edelman Helen Ankle Strap Pump
Marc Jacobs Sport Tote 2018 Nordstrom Anniversary Sale
Abby Sandal Alexander Wang 2018 Nordstrom Anniversary Sale
Pleated Peplum Hem Silk Tank FRAME
Pleated Hydrangea Skirt REBECCA TAYLOR
Rails Collins Military Jacket
Ted Baker Lizia Leather Biker Jacket Light Pink
Ted Baker Lizia Leather Biker Jacket Green
Ted Baker Lizia Leather Biker Jacket
BlankNYC CLOUD NINE DRAPE JACKET Tan | NORDSTROM Anniversary Sale 2018
BlankNYC CLOUD NINE DRAPE JACKET Black | NORDSTROM Anniversary Sale 2018
BLANKNYC CLOUD NINE DRAPE JACKET | NORDSTROM Anniversary Sale 2018
LEITH RIBBED SHAWL COCOON SWEATER Blue| NORDSTROM Anniversary Sale 2018
LEITH RIBBED SHAWL COCOON SWEATER Pink| NORDSTROM Anniversary Sale 2018
LEITH RIBBED SHAWL COCOON SWEATER Orange| NORDSTROM Anniversary Sale 2018
LEITH RIBBED SHAWL COCOON SWEATER | NORDSTROM Anniversary Sale 2018
Leith Ribbed Shawl Cocoon Sweater
Ted Baker Wool Blend Long Wrap Coat
Veronica Beard Steel Jacket with Removable Turtleneck Dickey
Meant To Be Jacket BlankNYC
Blank NYC Meant To Be Moto Jacket
Tory Burch Marsden Pebbled Leather Tote
Ted Baker London Lizia Leather Biker Jacket – Nude Pink
Rib Trim Silk Blouse VINCE
Button & Scarf Detail Wool Sweater MARC JACOBS
Cashmere Directional Rib Mock Neck Sweater NORDSTROM SIGNATURE
Cashmere Directional Rib Mock Neck Sweater
Smocked Neck Blouse VINCE CAMUTO Red
Smocked Neck Blouse VINCE CAMUTO Pink
Smocked Neck Blouse VINCE CAMUTO Black
LONGCHAMP ‘LE PLIAGE’ EXPANDABLE TOTE
LONGCHAMP ‘LE PLIAGE’ EXPANDABLE TOTE
LONGCHAMP ‘LE PLIAGE’ EXPANDABLE TOTE
‘Le Pliage’ Expandable Tote LONGCHAMP
‘Le Pliage’ Expandable Tote LONGCHAMP
Double Breasted Plaid Coat SOSKEN
Lace Yoke Poplin Pinstripe Blouse HALOGEN®
Puff Sleeve Merino Wool Blend Sweater HALOGEN®
Cable Cashmere Sweater NORDSTROM SIGNATURE
Axle Denim Jacket T BY ALEXANDER WANG
Chuck Taylor® All Star® Platform Sneaker CONVERSE
Silk Knit Top EILEEN FISHER
Silk Knit Top EILEEN FISHER
Brinkley Over the Knee Stretch Boot STEVE MADDEN
oakwood street – lora pebbled leather hobo KATE SPADE NEW YORK
oakwood street – lora pebbled leather hobo KATE SPADE NEW YORK
Olga Boiled Wool Topcoat J. CREW
J.Crew Dover Blazer J. CREW
J.Crew Dover Blazer J. CREW
Le Slender Straight Leg Jeans FRAME
Classic Leather Moto Jacket MICHAEL MICHAEL KORS
Classic Leather Moto Jacket MICHAEL MICHAEL KORS Taupe
Cela Bow Slide LOUISE ET CIE
Wacoal Basic Beauty Full Figure Underwire Bra
Barefoot Dreams® CozyChic® Cardigan
Natori Flora Underwire Bra
Natori Feathers Underwire Contour Bra
Hanky Panky Low Rise Thong
Nike Free RN 2018 Running Shoe
Sweaty Betty Dharana Yoga Tee SWEATY BETTY
Sweaty Betty Zero Gravity Print Ankle Leggings
diptyque Floral Candle & Eau de Toilette Set
Tom Ford Iris Bronze Eye & Lip Set
Charlotte Tilbury Glowing, Pretty Skin Palette
Charlotte Tilbury The Pretty Pink Lipstick Set
Beauty Bioscience® GloPRO® Microneedling Regeneration Tool Face & Eye Set
T3 Grey & Rose Gold Cura Hair Dryer
simplehuman Eight Inch Sensor Mirror with Brightness Control
Alo Block High Waist Mesh Inset Leggings Concrete
Alo Block High Waist Mesh Inset Leggings
Alo Fluid Tunic Hoodie
Alo Fluid Tunic Hoodie
rag & bone Reanna Asymmetrical Merino Wool Sweater
Stuart Weitzman Lafayette Slouch Boot Mojave Suede
Stuart Weitzman Lafayette Slouch Boot
Stuart Weitzman Waverly Bootie
rag & bone/JEAN Raw Hem Ankle Skinny Jeans (Black Raw Hem)
MCM Ottomar Leather Backpack
MCM Ottomar Leather Backpack Soft Pink
MARC JACOBS Mini Double Pack Leather Crossbody Bag Sapphire
MARC JACOBS Mini Double Pack Leather Crossbody Bag Bone
MARC JACOBS Mini Double Pack Leather Crossbody Bag Pearl Pink
MARC JACOBS Mini Double Pack Leather Crossbody Bag
FRAME Le High Straight Asymmetrical Hem Jeans (Kingsway)
Vince Cantara Slip-On Sneaker  Bordo/Rose
Vince Cantara Slip-On Sneaker
Lewit Leather Moto Jacket
Lewit Leather Moto Jacket
rag & bone Suede & Leather Circle Crossbody Bag
Theory McClair Plaid Off the Shoulder Jacket
Vince High Waist Wide Leg Pants
Poppy Finch Long Pearl Threader Earrings
Badgley Mischka Double Face Wool Blend Wrap Front Coat
Badgley Mischka Double Face Wool Blend Wrap Front Coat
Jeffrey Campbell Coma Stretch Bootie
Topshop Printed Midi Skirt
Topshop Longline Sweatshirt
BaubleBar Genevieve Hoop Earrings
Loeffler Randall Luisa Sandal
Paul Green Sofia Loafer
Halogen® Detachable Sleeve Sweater
Topshop Cord Miniskirt
Trouvé High Waist Wide Leg Trousers
Avec Les Filles Faux Fur Lined Plaid Biker Jacket
Topshop Big Bloom Tie Wrap Blouse
Sole Society Mariol Slingback Pump
Sea Eyelet Sleeve Wool Blend Sweater
Sea Plaid Cuffed Wide Leg Pants
Lewit Bold Plaid Trench Coat
Lewit Eyelash Graphic Wool & Silk Sweater
Alice + Olivia Alivia Stripe Bell Sleeve Cotton Blend Sweater
Vince Silk Off the Shoulder Blouse
Poppy Finch Baby Pearl Skinny Choker Necklace
Mark Fisher LTD Dacey Boot
BP. Tonya Open Toe Mule
Leith Sleek Knit Midi Dress
ALLSAINTS Mast Leather Shoulder Tote
Halogen® Blouson Sleeve Long Cashmere Cardigan
WAYF Wide Leg Trouser
Vince Alora Mule
Rebecca Minkoff Superwoman Delaney Tee
AG Ex-Boyfriend Relaxed Slim Jeans (15 Years Blue Shift)
Vince Cantara Slip-On Sneaker
Badgley Mischka Double Face Wool Blend Wrap Front Coat
Rag & Bone Simone Lace Up Pants
No part of this site, or any of the content contained herein, may be used or reproduced in any manner whatsoever without express permission of the Copyright Holder. Copyright lulumum

Looking for Something?